Sep 25, 2024
FTC Drops HAMMER On Sketchy Mega-Landlord
Invitation Homes must pay a $48 million settlement after The Federal Trade Commission (FTC) accused them of deception to customers, junk fees and withholding security deposits.
- 8 minutes
By 2022, large investors were buying more
than one in every four
single family homes sold in the US.
The absolute largest companies really is.
There are two.
The first is Invitation Homes,
which is a publicly traded
real estate investment trust.
Their business model is built on
exploitation and on having a very uneven
[00:00:19]
playing field tilted in their favor.
Finally, one corporate landlord
that has helped kill America's dreams
of owning a home.
And they also screwed over.
Renters,
is facing the music thanks to Lina Khan
[00:00:36]
and the Federal Trade Commission.
Now, this is an important story because
this is what we should have the Federal
Trade Commission focusing its energy on,
especially since we're still dealing
and grappling with a housing crisis,
and the people who have taken
full advantage of that
[00:00:54]
and partially contributed to that crisis,
are these private equity firms
who buy up residential real estate
and then rent that real estate out,
thus limiting the inventory of homes for
Americans to buy and cornering the market
as the largest corporate slumlords.
[00:01:12]
Now, the Federal Trade Commission
on Tuesday announced a $48 million
settlement with Invitation Homes,
the largest landlord of single family
homes in the United States, for an array
of unlawful actions against consumers.
Now, the company owns some 85,000 houses
[00:01:31]
nationwide and manages thousands more.
And according to the FTC, invitation homes
engaged in deceptive business practices.
Those actions include
deceiving renters about lease costs,
charging undisclosed junk fees,
[00:01:48]
failing to inspect homes before residents
moved in, and unfairly withholding tenants
security deposits when they moved out.
The company advertised rentals at prices
that did not include those extra fees,
including fees for mandatory
smart home features and air filters,
[00:02:07]
and added up to that,
added up to an extra $1,700 a year or more
for some tenants, the FTC said.
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We shouldn't be surprised
that this has been going on right?
They are looking at this whole model
this private equity firm Blackstone
[00:02:40]
which is behind Invitation Homes.
The whole point of this is to corner the
rental market and to make profit for what?
For the clients
in this private equity firm.
Right.
They are investing their money
and expecting a return.
[00:02:56]
You're not going to make giant profits
by being the kind of landlord who's
really looking out for the best interests
of your tenants, but let me continue.
So as I mentioned, those fees
that they were charging the tenants
added up to a lot of money.
And so an Invitation Homes employee
explained that this is how we get upset
[00:03:18]
residents, but also make the numbers
the chief financial officer communicate
communicated investors need to see.
So it's part of their profit model.
They made deceptive claims
about the condition of the properties
[00:03:34]
that it listed for rent, and they also
failed to respond to maintenance requests,
something that we've covered on this show.
We've done stories where we've shown
videos of tenants dealing with black mold.
You can see the black mold
on the ceilings.
They provided evidence, documentation that
they reached out to their landlord over
[00:03:53]
and over again and did not get a response.
No one showed up to Do something about
the black mold, which is going to cause
all sorts of health issues.
Marketing, a worry free leasing lifestyle
and promising pre-inspected homes before
move in and 24 over seven maintenance.
[00:04:11]
New residents instead faced issues
like sewage backup, broken appliances
and visible rodent feces.
Larissa Bungo,
a senior attorney at the FTC, wrote.
Additionally,
Invitation Homes got involved
[00:04:27]
in all sorts of other bad behavior.
They punished renters for normal wear
and tear or damages that had existed
even before the tenants had moved in.
Amazing.
They also tried to prevent its tenants
from filing declarations of hardship
[00:04:43]
to protect themselves from eviction.
You know, during the pandemic,
when we were supposed to have
a moratorium on evictions.
In fact, I remember covering a story about
how, you know, small landlords had to
follow suit with the moratoriums, right?
[00:04:58]
They don't have the kind of resources
these private equity firms have
to defend themselves.
But the private equity firms were evicting
people left and right during the pandemic
while the moratorium was in place.
How is that fair? So on they.
[00:05:14]
Okay, so on top of the $48 million
settlement that they're agreeing to pay,
the settlement also requires
invitation homes
to clearly disclose its leasing prices,
establish policies and procedures
to handle security deposit refunds fairly,
and stop other unlawful behavior.
[00:05:30]
Now, what is the other unlawful behavior?
You know, things like refusing to refund
the tenant their security deposit
when they move out, stuff like that.
The agreement still has to be approved,
by the way, by by a federal judge
before it can go into effect.
[00:05:45]
Invitation homes also said in a statement
that its agreement with the Federal Trade
Commission doesn't mean
that they're admitting to any wrongdoing.
No, not at all.
They're not You know, I too like to pay
a 40. What was it? $48 million settlement?
[00:06:03]
When I'm accused of doing wrongdoing,
just to show that I did not engage
in the wrongdoing.
That's. That's usually what people do.
Now, Invitation Homes again says
that they didn't do anything wrong.
And while it's good that they're actually
facing some punishment for once,
[00:06:19]
well, is it really going to hurt them?
Because $48 million
is a lot of money to us.
But is it enough money to stop Invitation
Homes from engaging in the practices
that they were caught engaging in?
Is it going to stop them
from abusing their tenants?
[00:06:35]
Is it going to cause them
to actually respond to their tenants
when they're complaining about things like
sewage backup or, you know, black mold
in their unit or in their home?
It depends.
It depends what kind of profits are
being made by treating tenants this way.
[00:06:52]
And if you do a cost benefit analysis,
maybe that $48 million settlement
is way lower than the amount of profits
invitation homes can make
by being negligent in the way
that they treat their tenants,
or by pocketing the money that tenants
have paid in their security deposits,
[00:07:09]
which is supposed to be refunded
when they move out.
So we'll see how it plays out.
But this does feel a lot like what we've
seen in the past with other corporations
that were made to pay settlements
after they were caught abusing clients
[00:07:25]
or customers or tenants.
Usually they'll go right back to doing
what they were doing previously, because
unless you're throwing people in jail,
a fine or a fee or a $48 million
settlement is not going to be enough
[00:07:41]
to persuade them to maybe stop doing
what they've been doing.
You have to actually attack
the ability for them to make the kinds
of profits they're making
through the bad behavior, paying a quick.
It's like a parking ticket, like you're
going to probably park illegally again
[00:07:59]
in the future, because a parking ticket
is not going to end your life.
It's not going to crush you. $48
million settlement for invitation homes.
Probably not going to crush them,
but I do commend the FTC for actually
looking out for the American people.
[00:08:14]
It's been a while since that's happened,
and it's good to see it.
Obviously, it's all being done
under the leadership of Lina Khan,
who's got a target on her back.
With all of these billionaire donors
funding Kamala Harris's campaign
to ensure that she rids
her administration of Lina Khan.
[00:08:31]
Hopefully she doesn't do that,
but we'll see how it plays out.
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